Help Staff
Based in the Midwest, our certified computer support specialists are the heart and soul of PCLive.com.
When you call or click live chat to get help with a computer problem, you have immediate access to expert, friendly and patient computer help—24 hours a day, 7 days a week!
In addition to strong technical backgrounds, all of our computer support specialists must successfully complete an intensive 2-week training curriculum before they ever answer a call. We also require our staff to be re-certified on an annual basis to ensure they remain up to date in an ever-changing environment.
PCLive.com certified support specialists…
- Treat you with the utmost professionalism
- Are highly skilled, educated and experienced
- Take pride in providing world-class customer satisfaction
- Remain current with the latest technology
- Explain technical issues in plain English, with no jargon
- Are 100% focused on helping you fix your computer problems
